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Establish an IT Support system for your school or MAT using FrogLearn. It can be anything from an equipment booking facility through to a fully managed ticketing system and knowledgebase.
IT Support Effectively manage IT requirements across a school or MAT using FrogLearn.
Total control for IT Teams and clear guidance for Teachers
Customise and Manage
There’s flexibility within the IT Support System to customise elements such as background screens and additional features can be built using FrogCode.
Support knowledgebase
Relieve the strain on the network team by building a knowledgebase within the IT Support System, enabling users to look for a solution prior to opening a ticket. Common questions can be answered quickly reducing time to resolution.
Comprehensive Ticketing System
Staff can use their existing Frog login to access IT support and log tickets. The IT team can allocate tickets and easily view open tickets (overall or attached to an individual team member).
Powerful Insights
Network managers can use the featured analytics to report back to senior leaders on usage and performance.
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ADDITIONAL SCREENSHOTS
CREATED BY
Product Team, Frog Education
This product was created as part of The Frog Academy - a series of practical solutions inspired by our community of schools. The power behind these products is not simply the technology, it is working together, it is sharing our efforts and everyone getting the benefits!
Please complete the form below to request that the product be added to your platform...
RESOURCE ID: IT
